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General Terms

1. These Terms and Conditions govern your use of the Coffee Nomad website and all related services.
2. By placing an order or using our services, you confirm that you are at least 18 years of age or have obtained parental/guardian consent.
3. We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.
4. All content on this website is the intellectual property of Coffee Nomad and may not be reproduced without prior written permission.

Product Information

1. Please read product descriptions carefully before purchasing.
2. Product images may vary slightly from the actual item. We make every effort to display colors accurately; the actual product shall prevail.
3. Coffee bean flavor profiles, roast dates, and origin information are for reference; natural variations may occur.
4. We reserve the right to update product information, pricing, and availability without prior notice.

Orders & Payment

1. All orders are subject to product availability and confirmation of the order price.
2. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
3. Prices are in the applicable currency and include taxes where required by law.
4. We reserve the right to refuse or cancel any order for reasons including unavailability, pricing errors, or suspected fraud.
5. An order confirmation email will be sent upon placement; acceptance is confirmed upon shipment.

Shipping & Delivery

1. Please allow reasonable processing time for order preparation and dispatch.
2. Shipping times are estimates and may vary by destination and carrier.
3. Customers bear the risk of loss during shipping. We recommend tracked delivery.
4. Free shipping may apply on orders exceeding a specified amount as displayed on the website.
5. Coffee Nomad is not responsible for delays caused by customs, weather, or circumstances beyond our control.

Returns & Refunds

1. Except for our errors (wrong or missing items), all sales are final once the order has been dispatched.
2. If you receive a damaged or incorrect product, contact customer service within 7 days of receipt with photos.
3. Refunds, when approved, will be processed to the original payment method within 7–14 business days.
4. Perishable goods, opened coffee bags, and personalized items are not eligible for return.

For full details, please visit our 退換政策 page.

Events & Workshops

Changes in Attendance

• Reduction in participants: Fees already paid are non-refundable. For private group bookings, if notice is given less than one week in advance, charges will be based on the originally confirmed number.
• Additional participants: Please notify us as early as possible; additional fees will apply per person.

Cancellation Policy

• If you wish to cancel, please notify us as early as possible. Fees already paid are non-refundable.
• If an event is cancelled due to force majeure, we will offer a free reschedule or postponement.

Limitation of Liability

To the fullest extent permitted by law, Coffee Nomad shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services. Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. If you have questions, please contact us at [email protected].